Terms and conditions

1. Definitions

The terms "we", "us" or "our" refer to Wincrown Casino, a company incorporated under the laws of Costa Rica.

2. Agreement to Terms and Conditions

By using our online casino services, you agree to be bound by these terms and conditions ("Terms"). Please read them carefully before registering with us.

3. Eligibility to Use Services

Our services are intended for adults 18 years or older who are allowed to gamble in their jurisdiction of residence. By using our services, you confirm that you meet this eligibility criterion.

4. Registration and Account Creation

To use our services, you must register an account with us by providing accurate and complete information as required on the registration form. You agree to maintain the accuracy and completeness of your account information at all times.

5. Security Measures

We employ various security measures to protect your personal data and ensure a safe gaming environment. However, we cannot guarantee that our systems will be completely secure or free from cyber-attacks or other forms of unauthorized access.

6. Responsible Gaming

You are responsible for playing responsibly and within your means. We encourage you to set deposit limits, loss limits, and reality checks as needed to manage your online gambling activities.

7. Account Restrictions

We may restrict an account if we suspect that the account is being used in breach of these Terms or for any other reason.

8. Withdrawal Limits

Withdrawals are subject to certain limits, including a daily limit of $2,000, weekly limit of $5,000 and monthly limit of $20,000.

9. Deposit Methods and Fees

We accept various deposit methods as listed on our website. Any fees associated with these deposit methods remain the responsibility of the player.

10. Currencies and Payment Terms

Our online casino uses EUR as its primary currency. We reserve the right to modify payment terms at any time, including changing the currencies we support or introducing new payment methods.

11. Bonuses and Promotions

We may offer various bonuses and promotions from time to time. Any such offers are subject to specific terms and conditions that will be made available on our website. By participating in these promotions, you agree to abide by their rules and any applicable bonus wagering requirements.

12. Account Closures or Restrictions

We reserve the right to close an account or restrict access to certain features if we suspect a player has engaged in abusive behavior or is attempting to breach these Terms.

13. Dispute Resolution

Any disputes arising from our services will be resolved in accordance with Costa Rican law and through binding arbitration, as applicable.

14. Entire Agreement

These Terms constitute the entire agreement between us and you regarding your use of our online casino services. Any prior agreements or understandings are superseded by these Terms.

15. Changes to These Terms

We reserve the right to modify these Terms at any time without notice. By continuing to use our services, you agree to be bound by such modified terms.

By registering with us and using our online casino services, you confirm that you have read, understood and will comply with these Terms.